Privacy Policy | ShooterLogs

ShooterLogs, Inc. ("ShooterLogs," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website, mobile applications, and other online services (collectively, the "Services").

Please read this Privacy Policy carefully. By accessing or using our Services, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy. If you do not agree with our policies and practices, please do not use our Services.

1. Information We Collect

We collect several types of information from and about users of our Services:

1.1 Information You Provide to Us

Account Information: When you register for an account, we collect your name, email address, password, and other optional profile information.
Subscription Information: If you purchase a subscription, we collect billing details such as payment method information, billing address, and transaction history.
User Content: Information you provide when using our Services, such as training logs, performance data, equipment details, photos, videos, and any other content you choose to upload.
Communications: Information you provide when you contact us for customer support, participate in our surveys, or communicate with other users or coaches through our platform.

1.2 Information We Collect Automatically

Usage Data: Information about your interaction with our Services, such as the features you use, the time and duration of your activities, and your browsing history within our Services.
Device Information: Information about the device you use to access our Services, including device type, operating system, unique device identifiers, IP address, mobile network information, and device settings.
Location Information: With your consent, we may collect precise location information from your device when you use our mobile applications, such as when you log a training session at a specific range.
Cookies and Similar Technologies: We use cookies, web beacons, and similar technologies to collect information about your browsing behavior and preferences. For more information, please see our Cookie Policy.

2. How We Use Your Information

We use the information we collect for various purposes, including:

Providing, maintaining, and improving our Services;
Processing your subscriptions and transactions;
Personalizing your experience and delivering content and product offerings relevant to your interests;
Facilitating communication between users and coaches;
Analyzing usage patterns and trends to better understand how users interact with our Services;
Sending you technical notices, updates, security alerts, and administrative messages;
Responding to your comments, questions, and customer service requests;
Developing new products, services, and features;
Detecting, preventing, and addressing technical issues, unauthorized access, and fraudulent activity;
Complying with legal obligations.

3. How We Share Your Information

We may share your information in the following circumstances:

With Other Users: When you use certain features that enable sharing, your profile information and content may be visible to other users, such as coaches or team members you connect with.
With Service Providers: We may share your information with third-party vendors, consultants, and other service providers who need access to such information to carry out work on our behalf.
For Legal Purposes: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).
Business Transfers: If ShooterLogs is involved in a merger, acquisition, or sale of all or a portion of its assets, your information may be transferred as part of that transaction.
With Your Consent: We may share your information with third parties when you explicitly consent to such sharing.

We do not sell your personal information to third parties for monetary compensation.

4. Data Retention

We will retain your information for as long as your account is active or as needed to provide you with our Services. We will also retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

You can request deletion of your account at any time by contacting us at privacy@shooterlogs.com. We will delete your account and associated data within 30 days of your request, except where we are legally required to retain certain information.

5. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information:

Access and Portability: You may request access to the personal information we hold about you and request a copy of your data in a structured, commonly used, and machine-readable format.
Correction: You may request that we correct inaccurate or incomplete information about you.
Deletion: You may request that we delete your personal information, subject to certain exceptions.
Restriction and Objection: You may request that we restrict the processing of your information or object to our processing of your information.
Withdrawal of Consent: If we process your information based on your consent, you have the right to withdraw your consent at any time.

To exercise any of these rights, please contact us at privacy@shooterlogs.com. We will respond to your request within 30 days.

6. Children's Privacy

Our Services are not intended for children under the age of 18, and we do not knowingly collect personal information from children under 18. If we become aware that we have collected personal information from a child under 18 without verification of parental consent, we will take steps to remove that information from our servers.

7. Data Security

We have implemented appropriate technical and organizational measures to secure your personal information from accidental loss and from unauthorized access, use, alteration, and disclosure. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

We encourage you to help us keep your account secure by maintaining the confidentiality of your password and by configuring two-factor authentication where available.

8. International Data Transfers

Your information may be transferred to and processed in countries other than the country in which you reside. These countries may have data protection laws that are different from the laws of your country.

When we transfer your information outside of your country, we take steps to ensure that your information receives an adequate level of protection, including through the use of standard contractual clauses approved by relevant regulatory authorities.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time in response to changing legal, technical, or business developments. When we update our Privacy Policy, we will take appropriate measures to inform you, consistent with the significance of the changes we make.

We will obtain your consent to any material changes if and where this is required by applicable data protection laws. We encourage you to periodically review this page for the latest information on our privacy practices.

10. California Privacy Rights

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA), including:

The right to know what personal information we collect, use, disclose, and sell;
The right to delete personal information we have collected from you;
The right to opt-out of the sale of your personal information;
The right to non-discrimination for exercising your CCPA rights.

To exercise your rights under CCPA, please contact us at privacy@shooterlogs.com or call our toll-free number at (800) 555-1234.

11. Contact Us

If you have any questions, concerns, or complaints about this Privacy Policy or our privacy practices, please contact our Data Protection Officer:

Data Protection Officer
ShooterLogs, Inc.
123 Shooting Lane, Suite 100
Marksman City, CO 80001
Email: privacy@shooterlogs.com
Phone: (800) 555-1234

12. Cookie Policy

Our Cookie Policy explains how we use cookies and similar technologies to recognize you when you visit our Services. It explains what these technologies are and why we use them, as well as your rights to control our use of them.

What are cookies?

Cookies are small data files that are placed on your computer or mobile device when you visit a website. Cookies are widely used by website owners to make their websites work, or to work more efficiently, as well as to provide reporting information.

Types of cookies we use

Essential Cookies: Required for the operation of our Services. They enable you to log in, navigate, and use key features.
Functional Cookies: Allow us to remember choices you make and provide enhanced, personalized features.
Analytics Cookies: Collect information about how visitors use our Services, helping us improve functionality.
Advertising Cookies: Used to deliver relevant advertisements and track campaign performance.

Managing cookies

Most web browsers allow you to control cookies through their settings preferences. However, if you limit the ability of websites to set cookies, you may impair your overall user experience, as it will no longer be personalized to you.

For more information on how to manage cookies, please visit our full Cookie Policy.