Frequently Asked Questions

ShooterLogs supports virtually all shooting disciplines, including but not limited to: Precision Pistol, IPSC/USPSA, IDPA, PRS/NRL, Olympic shooting disciplines (air pistol, air rifle, etc.), bullseye, long range, tactical/defensive, trap, skeet, and sporting clays. Our flexible platform can be adapted to track any shooting-related training.

Not at all! While ShooterLogs is designed to support competitive shooters, it's equally valuable for recreational shooters, beginners, and anyone looking to improve their skills. Our platform is designed to be accessible to shooters of all experience levels.

Yes, ShooterLogs is available worldwide. Our platform uses metric and imperial measurements, supports multiple languages, and can accommodate various competition formats from different countries. We have users from across the globe.

Absolutely. At ShooterLogs, we take data security and privacy seriously. Your data is encrypted, stored securely, and never shared without your explicit permission. You control your privacy settings and can choose what information to share with coaches or teammates. For more details, please review our Privacy Policy.

Creating an account is simple. Click the 'Sign Up' button at the top of the page, enter your email address, create a password, and provide some basic information about your shooting background. You can immediately start using the free version, or choose to upgrade to a premium subscription for access to all features.

Yes! We offer a free basic account that gives you access to essential tracking features. Additionally, all premium plans include a 14-day free trial with full access to all features, allowing you to fully explore the platform before making a commitment.

You can manage your subscription at any time from your account settings. Navigate to Dashboard > Account > Subscription to upgrade, downgrade, or cancel your subscription. Changes to your subscription will take effect at the end of your current billing period.

We accept all major credit cards (Visa, Mastercard, American Express, Discover), as well as PayPal. For team and enterprise plans, we can also arrange for invoice-based payments. All payments are processed securely through our payment partners.

Yes, you can cancel your subscription at any time from your account settings. If you cancel, you'll continue to have access to premium features until the end of your current billing period. After that, your account will revert to the free plan, and your data will be retained.

After logging in, navigate to the Dashboard and click 'Add Training Session.' You can record details like date, location, firearms used, ammunition, weather conditions, and specific drills performed. You can also log individual shots and groups, upload target photos, and add notes about your performance.

Yes, you can add and track an unlimited number of firearms in your equipment manager. For each firearm, you can record details such as make, model, caliber, barrel length, modifications, and maintenance history. You can also track accessories, ammunition, and other equipment.

Training plans provide structured, day-by-day guidance for your practice sessions. You can choose from pre-designed plans created by professional coaches or create your own custom plans. Each plan includes specific drills, focus areas, and progression metrics to help you improve systematically.

Absolutely! ShooterLogs is fully mobile-responsive and works on any device with a web browser. We also offer dedicated iOS and Android apps for an optimized mobile experience. The mobile apps include offline functionality, allowing you to log data even without internet connection.

Navigate to the 'Coaches' section to browse available coaches filtered by discipline, experience level, and specialization. You can review coach profiles, credentials, and pricing before initiating a connection request. Once connected, you can share your training data, receive feedback, and work with custom training plans.

If you encounter any technical issues or have questions about using the platform, you can reach our support team through the 'Help' section in your dashboard, by emailing support@shooterlogs.com, or by using the live chat feature during business hours. Premium members receive priority support.

Yes, ShooterLogs offers dedicated mobile apps for both iOS and Android devices. The apps provide a streamlined interface optimized for use at the range, including offline functionality. You can download the apps from the App Store or Google Play Store.

Yes, you can export your training data in various formats (CSV, Excel, PDF) from your dashboard. This allows you to create backups, generate reports, or analyze your data using other tools. Premium members have access to additional export options and more detailed data exports.

Our mobile apps include offline functionality, allowing you to log training sessions even without internet connectivity. Data is stored locally on your device and automatically synced to your account when you reconnect to the internet.

Yes, we offer data import tools for several common shooting log formats. If you're switching from another platform, contact our support team for assistance with importing your existing data into ShooterLogs.